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Our Strategy

Measured ambition: our three-year strategy for 2024 to 2026

Hospice Isle of Man patient and nurse in Hospice gardens

This strategy has been developed in consultation with a wide range of stakeholders all of whose support and guidance is valued by the Board of Governors and Senior Leadership Team. It intentionally sets out to strike a very careful balance between measured service developments, financial sustainability, and a recognition of the changing demographics in the Isle of Man.

We live with an ageing population whilst people are living longer with multiple morbidities – demanding complex care for often longer periods. In brief, demand for hospice care is rising, and funds are increasingly hard to secure.

Quite rightly, the overarching premise is that we must first and foremost set out our strategic service ambitions for patients and their families, which in turn affects our workforce plan, and then informs the level of sustainable statutory and voluntary income needed to fund it all.

We have purposely chosen the term ‘ambition’ to reflect the fact that service growth will be carefully planned and launched only as funds are secured, reflecting our long-term commitment to those who have terminal conditions.

Strategy summary

Care Service Provision

Care service provision

To ensure full hospice service provision to the Island community

High Performance Culture

High-performance culture

To further build a high performing culture across the organisation and with our partners

Increase Awareness And Growth

Increase awareness and growth

To increase awareness and understanding of Hospice care and grow income to match increasing costs

Financial Sustainability Image

Financial sustainability

To achieve our ambitions within a ‘cash neutral’ budget ensuring any further service development is undertaken only as funds are received

Our vision, mission and position

Our Vision, Mission and Position Statements provide the foundation of our organisational strategy as well as a framework of direction and guidance to help deliver strategic goals and serve our Island community.

1

Our vision

Excellence in palliative and end of life care for our Island community

2

Our mission

To provide excellent palliative and end of life care, whether directly or alongside others, respecting and valuing each individual and those who matter to them

3

Our position

Leaders of palliative and end of life care in the Isle of Man

Our values

Our values are at the heart of everything we do. They are an important part of how we will deliver our strategy not only amongst our staff and volunteers, but in partnership with our communities. Staff worked with volunteers, service users and visitors to finalise the values.

A

Act with compassion

Showing awareness of and empathy towards others, ensuring people feel heard, valued and respected

B

Be collaborative

Building and maintaining positive working relationships to maximise what we can achieve together

C

Consent to Share Information

Working with purpose and drive, making every moment and penny count so we can deliver excellence for our patients and their loved ones

Download our strategy document

Our full Measured Ambition three year strategy document can be downloaded below. This document provides more comprehensive detail on the full strategy being pursued by Hospice Isle of Man.

Hospice Measured Ambition strategy document