Communication Skills: Foundation

Different techniques, verbal and non-verbal communication. I found I wasn't understanding how to actually communicate with families and what to say. 

A practical course to develop participants’ communication skills to help you deal with other people sensitively. This course is suitable for non-clinical employees in any sector, volunteers and clinical employees. 

At the end of the course I will be able to

• Define what we mean by communication

• Identify how we communicate

• Explain why good communication is important in those with a life limiting condition

• Discuss what can cause barriers to good communication.

• Discuss different ways to enhance communication skills

 Duration

3.5 hours